At TronHut, accessible from https://tronhut.com/, protecting your privacy is a priority. This privacy policy outlines the types of personal information we collect, how we use and safeguard it, and your rights concerning this data. By using our services, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, contact details, and any other information you provide directly when contacting us or using our services.
- Account Information: Login details, OTP verification information, and account preferences.
- Device Information: Mobile device model, operating system version, app version, IP address, and unique device identifiers.
- IoT Device Data: Registered TronHut device IDs, device names, sensor readings, automation schedules, configuration settings, usage logs, and device status.
- Usage Data: Information on how you interact with our website or mobile application, including pages visited, features used, clicks, and activity logs.
- Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience on our site, analyze trends, and administer the site.
2. How We Use Your Information
We use the collected information for the following purposes:
- To provide and improve our products and services.
- To connect, monitor, and manage TronHut smart devices.
- To communicate with you regarding updates, alerts, promotions, or inquiries.
- To ensure the security and functionality of our website and mobile application.
- To analyze website traffic and user behavior for better user experience.
- To prevent fraud, misuse, or unauthorized access.
- To comply with legal and regulatory obligations.
3. Subscription and Payments
Certain premium features of the TronHut mobile application may require a paid subscription.
- Subscription purchases made through Apple App Store are processed by Apple.
- TronHut does not store your payment card or billing information.
- Subscription billing, cancellation, and refunds are subject to Apple App Store policies.
4. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties.
However, we may share your data with trusted partners for the purposes of website management, cloud hosting, analytics, customer support, or legal compliance. These parties are obligated to maintain the confidentiality of your information.
5. Data Security
We use industry-standard security measures to protect your personal data. However, no transmission of data over the internet is completely secure, and we cannot guarantee absolute security.
6. Your Data Rights
You have the right to:
- Access, update, or delete your personal information.
- Opt out of receiving promotional communications.
- Request a copy of the information we hold about you.
- Request deletion of your account data, subject to legal obligations.
To exercise these rights, please contact us at [email protected].
7. Third-Party Services
Our services may use third-party platforms such as Apple App Store, analytics tools, cloud infrastructure providers, and notification services. These providers may have their own privacy policies.
8. Changes to This Privacy Policy
We reserve the right to update this privacy policy at any time. Any changes will be posted on this page, and we encourage you to review it periodically.
9. Contact Us
If you have any questions regarding this Privacy Policy, please contact us at:
TronHut Automations LLP
SR 164/2C/3/4, Road-12, Near HP Gas, Vidyanagar, Pune City, Maharashtra 411032, India
Website: https://tronhut.com
Email: [email protected]
Phone: +91 6262900090